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Privacy Policy

Your Data Is Fully Safe and Secure at Plinko Game

This Privacy Policy clearly explains how your personal information is collected, stored, and protected on the plinko game platform.

Last Updated: January 2026
SSL Encryption
Secured
Sale of Data
Prohibited
Encrypted
Database
User's
Full Control

How We Protect Your Privacy

At plinko game, we follow the highest international standards to keep your data protected.

256-bit SSL Encryption

All your transactions and personal data are secured with bank-grade SSL encryption, ensuring no one can intercept your information.

No Data Shared with Third Parties

Your name, mobile number, and email address are never sold or shared with any advertising agency or third party.

Encrypted Data Storage

All personal data is stored on encrypted servers. Regular security audits are conducted to identify and address any vulnerabilities.

You're in Control of Your Data

You can request to update, download, or delete your data at any time. We respect your rights.

Transparent Cookie Policy

We're transparent about which cookies we use and why. You have the option to disable non-essential cookies.

Opt-Out Option

You can opt out of marketing emails or SMS at any time. We respect your preferences.

Table of Contents

Your privacy is our priority. plinko game believes your personal data belongs to you. We are fully transparent about what we collect and how we use it.

1
Introduction & Scope

This Privacy Policy applies to users of the plinko game (plinkogame.im) website and mobile application. plinko game is an internationally licensed online gaming platform operated with Bangladeshi members in mind.

This policy explains what personal information we collect, how it is processed, who it may be shared with, and what rights you have. By using the plinko game platform, you are considered to have accepted this Privacy Policy.

  • This policy applies to the plinko game website, mobile app, and customer support services.
  • This policy does not apply to third-party websites or services.
  • This policy is considered part of our Terms & Conditions considered part of.

This Privacy Policy is written in English to help users in Bangladesh understand it easily. If any section is unclear, please reach out to our support team.

2
What Information We Collect

Plinko game only collects information that is necessary to provide our services and maintain security. We never collect excessive or unnecessary data.

Data Type Details When It Is Collected
Identity Information Full name, date of birth, gender, nationality At the Time of Registration
Contact Information Mobile number, email address, current address Registration & KYC
Financial Information Payment method, transaction history During Deposit/Withdrawal
Identity Document Copy of NID or passport, selfie During KYC Verification
Technical Information IP address, browser type, device information While Using the Platform
Gaming Information Betting history, preferred games, session duration During Gaming Activity

3
Purpose of Data Collection

Plinko game uses your information only for legitimate purposes as outlined below. We never process your data beyond its intended use.

  • Account Management: To support registration, login, and account security.
  • Identity Verification: To comply with international KYC and AML (Anti-Money Laundering) regulations.
  • Payment Processing: To process deposits, withdrawals, and transactions securely.
  • Customer Support: To address your complaints, questions, or support needs.
  • Fraud Prevention: To detect unauthorized access and fraudulent activity.
  • Responsible Gaming: To identify and support potentially problematic gaming behaviour.
  • Service Improvement: To analyse the platform and improve your experience.
  • Legal Obligations: To meet regulatory authority requirements.

You can opt out of promotional emails or SMS from us at any time. However, transaction and security-related messages will continue to be sent as they are part of the service.

4
Data Sharing Policy

Plinko game never sells your personal data. In limited circumstances, information may be shared with the parties below — always to ensure the delivery of your services.

  • Payment Provider: bKash, Nagad, Rocket — only the minimum information necessary to complete a transaction is shared.
  • Identity Verification Services: With authorized third parties to complete the KYC process.
  • Regulatory Authority: When required by licensing authorities under legal obligations.
  • Legal Process: Under a valid order from a court or law enforcement authority.
  • Fraud Prevention: With authorised agencies to prevent fraud and money laundering.

We never: We never sell your data to advertisers, share it with unauthorized third parties, or use it for marketing purposes without your consent.

5
Cookies & Tracking Technologies

The plinko game website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of Cookies We Use:

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, time zone).
  • Analytics Cookies: To understand which parts of the platform are used most — completely anonymously.
  • Security Cookies: To detect fraudulent activity.

You can manage or disable most cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

6
Data Retention & Security

Your data security is our top priority. plinko game follows the highest security standards in the industry.

  • Encryption: All data is secured with AES-256 encryption, both at rest and in transit.
  • Access Control: Only authorized personnel can access specific data.
  • Regular Audits: Third-party security experts regularly audit our systems.
  • Data Centre: Data is stored in internationally certified secure data centers.
  • Two-Factor Authentication: Two-factor authentication is available for your account.

Data Retention Period:

  • Active account data: retained for as long as the account remains active.
  • After account closure: Up to 5 years, as required by legal obligations.
  • Marketing data: deleted within 30 days of opting out.
  • Technical logs: Automatically deleted after 90 days.

7
Your Rights

You have full control over your personal data at plinko game. Contact our support team to exercise any of the rights listed below.

Right to Access Right to Know What Information We Hold About You
Right to Rectification Request a correction to inaccurate information
Right to Erasure Request to delete data within legal limits
Right to Data Portability Download a Copy of Your Data
Right to Object Right to Object to Certain Processing
Right to Restriction Temporarily Pause Data Processing

We will respond to rights requests within 30 days of receipt. For complex requests, this may take up to 90 days — you will be informed in advance if that is the case.

8
Minor Protection

Plinko game strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect or process data from minors.

  • Age verification is carried out at the time of registration.
  • If there is any doubt, age must be verified with KYC documents.
  • If a minor is identified, the account will be closed immediately.
  • Parents can report a suspected account belonging to their child.

9
Third-Party Services

Plinko game uses certain third-party services on its platform. These service providers operate under their own privacy policies.

  • Payment Gateway: bKash, Nagad, Rocket — each maintains its own security standards.
  • Analytics Services: To monitor platform performance — fully anonymized data.
  • Customer Support Software: To operate the live chat service.

We only work with trusted and recognised third-party service providers who meet our data protection standards.

10
Policy Updates

Plinko game reserves the right to update this Privacy Policy at any time. For significant changes:

  • Advance notice will be sent via email or SMS.
  • The "Last Updated" date at the top of the page will reflect any changes.
  • At least 14 days' notice will be given for significant changes.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with our latest Privacy Policy.

11
Contact Us

For any questions or concerns about our Privacy Policy, or to exercise your rights, please contact us using the details below:

  • Email: support@plinkogame.im
  • Live Chat: Available 24/7 via website or app
  • Support Ticket: Log in to your account and submit

Our dedicated privacy team will respond to all data protection inquiries within 48 hours.

Your Data is Secure — Join Now

Your privacy is fully protected at plinko game. Register on a trusted platform and enjoy with complete peace of mind.

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